Effective Date: 5/15/2025

Ohio Eastern Express, Inc. (“OEX,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://ohioeastern.com and interact with our services.

1. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide to us when you:Eastern Express, Inc.

  • Apply for a position or fill out forms on our website

  • Contact us via email or phone

  • Subscribe to our newsletters or other communications

  • Participate in surveys or promotions

This information may include:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Employment history and qualifications

  • Other information you choose to provide

b. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our site

  • Referring website addresses

  • Other diagnostic data

2. Use of GoTo Phones for Texting

To enhance security and communication, OEX utilizes GoTo Phones for SMS-based verification and notifications.

What This Means:

  • You may receive SMS messages for account verification, job application updates, or other service-related communications.

  • Standard message and data rates may apply.

  • You can opt out of receiving SMS messages by replying “STOP” to any message received.

We do not share your phone number with third parties for marketing purposes without your explicit consent.

We are fully committed to protecting your privacy. Your personal and mobile information will not be transferred, shared, or disclosed to any external organizations under any circumstances, including for marketing purposes.

To safeguard your data, we implement the following technical and organizational measures:

  • Data Encryption: All personal information is encrypted during transmission and storage to prevent unauthorized access.
  • Access Controls: Access to personal data is strictly limited to authorized personnel only, based on their roles and responsibilities.
  • Regular Security Audits: We conduct regular audits and monitoring of our systems to detect and prevent any unauthorized data sharing or breaches.
  • Employee Training: Our staff receive ongoing training on data protection and privacy best practices.
  • Incident Response: We have established procedures to promptly address and mitigate any potential data security incidents.

Your privacy is our priority, and we do not share your information with any third parties.

By providing your phone number, you consent to receive customer care messages from Ohio Eastern Express Inc. related to your account or job application status. Message frequency may vary. On average, you may receive 1-2 messages per month, depending on your interactions with us.

Message and data rates may apply. For assistance, reply HELP to any received message. To opt out, reply STOP at any time.

3. How We Use Your Information

We use the information collected to:

  • Process and manage job applications

  • Communicate with you regarding inquiries or services

  • Send administrative information, such as confirmations or updates

  • Improve our website and services

  • Comply with legal obligations

4. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who perform services on our behalf, such as hosting, data analysis, and customer service

  • Law enforcement or other governmental agencies if required by law

  • Other parties with your consent or at your direction

All third parties are obligated to protect your information and use it solely for the purposes specified by OEX.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Choices and Rights

You have the right to:

  • Access and review your personal information

  • Request corrections to your personal information

  • Opt out of receiving communications from us

  • Request deletion of your personal information, subject to legal obligations

To exercise these rights, please contact us using the information provided below.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ohio Eastern Express, Inc.
300 West Perkins Avenue
Sandusky, OH 44870
Phone: (419) 625-8433
Email: dispatch@ohioeastern.com